Shipping & Returns

 

Shipping 

We provide free standard shipping for all of our customers who purchase product online and offer the additional shipping options provided by shipping carriers UPS, FEDEX & DHL. All Additional shipping charges will be paid for by the customer outside the scope of the standard free shipping option w/ purchase. We require a signature on all delivered product to ensure confirmation of fulfillment to our customers orders. Please be prepared to sign for all deliveries on orders placed.  

Returns

Our goal is to provide a superior product and do our best to produce it a rate that is reasonable to our customers, so we ask that if you purchase an item and are unsatisfied with it you have (10) days from the receipt of goods from delivery to notify us with your order number. Any items returned must be unworn in the same new condition. If there is any wear or damage to the item it will be rejected. Sizing can be challenging so we will be happy to exchange any unworn new items for the proper size if needed for any of customers with a receipt. The same (10) day rule applies for exchange of size(s). All returns must be paid for by customer to our customer service center listed below. We will return the exchange at free of charge with shipping paid.

Customer Service Contact:

Carpe Diem Fashion Group
8383 Wilshire Blvd #800
Beverly Hills CA 90211